Choosing Clients That Are Great To Work With – #BYOC20210713

Choosing Clients That Are Great To Work With 

July 13-2021@ 9:00 am PT

And how to avoid the ones that not fun to work with

Notes:

Characteristics of Great Clients

  • They know and are clear about what they want/need
  • They focus on the why, not the how
  • They focus on the value rather than the cost
  • They come to our interactions prepared
  • They say what they think and feel
  • They are ready to make a commitment
  • They are prompt about doing their part
  • They make referrals
  • They provide testimonials
  • They return for further service
  • They respond to invoices promptly

Our Operating Principles:

* Relationships before business (LA)
* You can get everything in life & business if you help enough people get what they want (Zig Zigler)
* Be helpful – with no expectations (Bill)
* We stand for positive possibilities and keep an open mind (LA)
* We deliver our messages with integrity – we deliver what we say we will deliver (Nathan)
* We never sell anything we are not prepared to deliver impeccably (Sue)
* We exceed expectations (Alanna)
* MOZ Code – TAGFEE – Transparent, Authentic, Generous, Fun, Empathetic, Exceptional (Jay)
* We are respectful, cooperative and collaborative (David)
* Our sessions are comforting (Jivita)
* We are building community (Fred)
* We are having fun (Vivek)
* We share our discoveries (LA)
* We respect each other’s time and outside commitments (LA)

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